Terms of Service

May 13, 2026

These Terms of Service (“Terms”) form a binding agreement between you (“you” or “your”) and ThinkProduct, operated by ThinkProduct SRL (“ThinkProduct,” “we,” “our,” or “us”), governing your access to and use of the website at thinkproduct.io (“the Site”) and any related services provided through the Site.

By accessing or using the Site, you agree to these Terms. If you do not agree, you must not access or use the Site.

1. Eligibility

You must be at least 16 years old to use the Site. By using the Site, you represent that you meet this age requirement and that any information you provide is accurate and truthful. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of the Site

The Site provides information about ThinkProduct’s product strategy and execution support services. The Site allows you to learn about our work, contact us, and schedule introductory calls through our scheduling tool (Calendly). The Site is provided free of charge for informational and inquiry purposes.

The Site does not provide professional services directly. Any actual engagement with ThinkProduct will be governed by a separate written agreement.

3. Use of the Site

3.1 Permitted use

You may use the Site for the following purposes only:

Learning about our services
Contacting us with inquiries
Scheduling an introductory call
Sharing publicly available content (such as links to our pages) in good faith

3.2 Prohibited use

You agree not to:

Use the Site in violation of any applicable law or regulation
Attempt to gain unauthorized access to any part of the Site, our servers, or related systems
Interfere with or disrupt the operation, integrity, or security of the Site, including by introducing viruses, malware, or other harmful code
Use any automated means — including bots, scrapers, or crawlers — to access the Site for purposes inconsistent with these Terms or applicable robots.txt directives
Use the Site to harvest or collect personal information about other users or visitors
Copy, modify, distribute, sell, rent, or lease any part of the Site or its content without our express written permission
Reverse-engineer, decompile, or attempt to extract source code from the Site or any of its components
Impersonate ThinkProduct or any of its representatives, or misrepresent your affiliation with any person or entity
Use the Site to send unsolicited communications, advertising, or spam
Use the Site in any manner that could damage, disable, overburden, or impair the Site, or interfere with any other party’s use of the Site
Frame, mirror, or otherwise replicate the Site or its content without our express written permission

We reserve the right to monitor use of the Site and to take action against any conduct we believe violates these Terms or applicable law, including blocking access without notice.

4. Intellectual property

4.1 Site content

All content on the Site — including text, images, graphics, logos, design elements, code, and the ThinkProduct name and brand — is the property of ThinkProduct SRL or its licensors and is protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted in these Terms are reserved.

4.2 Limited license to you

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Site for your personal, non-commercial purposes. This license does not grant you any right to:

Reproduce, distribute, modify, publicly display, or create derivative works of the Site or its content
Use the Site or its content for commercial purposes
Use any data mining, robots, or similar data gathering and extraction methods
Remove any copyright, trademark, or other proprietary notices

4.3 Trademarks

ThinkProduct and any related logos and marks are trademarks of ThinkProduct SRL. Third-party trademarks referenced on the Site — including those of our service providers and the tools we work with — are the property of their respective owners. Reference to a third-party trademark does not imply affiliation, endorsement, sponsorship, or partnership unless explicitly stated.

4.4 Feedback

If you provide us with feedback, suggestions, or ideas about the Site or our services, you grant us a perpetual, worldwide, royalty-free, irrevocable, sublicensable license to use, modify, and incorporate that feedback into the Site or our services without obligation to you.

5. Third-party services and links

The Site may contain links to or integrations with third-party websites and services, including Calendly. These third parties operate independently of ThinkProduct. We are not responsible for:

The content, accuracy, or completeness of third-party websites or services
The privacy practices, terms, or policies of third-party providers
Any transactions or interactions between you and third parties
Any loss or damage arising from your use of third-party services

Your use of any third-party service is subject to that service’s own terms and conditions.

6. No professional advice

The information on the Site — including any blog posts, articles, frameworks, or guides we may publish — is provided for general informational purposes only. It does not constitute professional advice (including but not limited to product strategy, business, legal, financial, technical, or investment advice) and should not be relied upon as a substitute for professional consultation tailored to your specific situation.

Any actual engagement with ThinkProduct will be governed by a separate written agreement that supersedes these Terms with respect to the services provided under it.

7. Privacy

Our collection and use of personal information through the Site is described in our Privacy Policy, which is incorporated by reference into these Terms. By using the Site, you acknowledge that you have read and understood the Privacy Policy.

8. Disclaimer of warranties

THE SITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THINKPRODUCT DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT ON THE SITE
WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

YOUR USE OF THE SITE IS AT YOUR SOLE RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

9. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THINKPRODUCT, ITS OPERATORS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY:

INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES
LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, OR LOSS OF DATA OR GOODWILL
DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SITE
DAMAGES ARISING FROM RELIANCE ON ANY CONTENT OBTAINED THROUGH THE SITE
DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS
DAMAGES ARISING FROM STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR THROUGH THE SITE

THIS LIMITATION APPLIES WHETHER THE CLAIM IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THINKPRODUCT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WHERE APPLICABLE LAW DOES NOT PERMIT THE LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THINKPRODUCT’S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE WILL NOT EXCEED ONE HUNDRED EUROS (€100) OR THE EQUIVALENT IN YOUR LOCAL CURRENCY.

10. Indemnification

You agree to indemnify, defend, and hold harmless ThinkProduct, its operators, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

Your use of the Site
Your violation of these Terms
Your violation of any rights of a third party, including intellectual property or privacy rights
Any content you submit to or through the Site
Your negligence or willful misconduct

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of such claims.

11. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason — including if we reasonably believe you have violated these Terms.

Upon termination, your right to use the Site will immediately cease. Sections of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution — will continue to apply.

12. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Moldova, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts located in the Republic of Moldova, and you consent to the personal jurisdiction of those courts.

If you are a consumer in the European Union or the United Kingdom, the mandatory consumer protections of your country of residence will still apply to the extent required by law.

13. Dispute resolution

We encourage you to contact us at [email protected] first if you have a concern or dispute about the Site or these Terms. Most disputes can be resolved informally through good-faith communication. If we are unable to resolve a dispute within thirty (30) days of your written notice, either party may proceed with formal legal action subject to the governing law and jurisdiction provisions above.

14. Force majeure

ThinkProduct will not be liable for any failure or delay in performance under these Terms caused by events beyond our reasonable control, including natural disasters, acts of war or terrorism, civil disturbances, government actions, labor disputes, power or telecommunications failures, or outages of third-party service providers.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severed from these Terms and will not affect the validity and enforceability of the remaining provisions, which will continue in full force and effect.

16. No waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of ThinkProduct to be effective.

17. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent, and any attempted assignment without consent will be void. We may assign or transfer these Terms at our discretion, including in connection with a merger, acquisition, reorganization, or sale of assets, without notice to you.

18. Entire agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and ThinkProduct regarding your use of the Site. They supersede any prior agreements, communications, or proposals, whether written or oral, regarding the subject matter of these Terms.

19. Changes to these Terms

We may update these Terms from time to time at our discretion. The most current version will always be posted on the Site, with the “Last updated” date above. If we make material changes, we will provide reasonable notice — such as a banner on the Site or an email notice if we have your address — at least thirty (30) days before the changes take effect (or sooner if required by applicable law).

Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms. If you do not agree with any update, you must discontinue use of the Site.

20. Notices

Notices to you may be provided by posting on the Site, by email to an address you have provided, or by other reasonable means. Notices to us should be sent to:

Email: [email protected]

21. Contact

For questions about these Terms, please contact us at: